About Assurix

Assurix is a compliance automation platform built for Managed Service Providers (MSPs). It centralises compliance and security posture data from across an MSP's tool stack — PSA, RMM, security, customer satisfaction, and security awareness training — into a single compliance dashboard.

MSPs use Assurix to track their security posture, generate compliance evidence, and demonstrate their security maturity to customers through the Assurix Trustmark.


About the KnowBe4 Integration

The KnowBe4 integration connects Assurix to KnowBe4's Reporting API to automatically collect security awareness training (SAT) metrics. Once connected, Assurix continuously monitors the MSP's KnowBe4 account and surfaces key security awareness metrics alongside the rest of their compliance data.

This integration is category: Security Awareness Training (SAT).


Metrics Collected

Once the integration is connected, Assurix collects and displays the following metrics:

Metric Description
Phish Prone % The organisation's phish-prone percentage from the most recent phishing simulation
Training Completion % Percentage of active training enrolments that have been completed
Account Risk Score The organisation's current KnowBe4 risk score (0–100, lower is better)
Total Users Count of active users in the KnowBe4 account
Active Phishing Campaigns Number of currently active phishing security tests
Training Enrolment Count Total number of active training enrolments
Training Modules Past Due Number of training enrolments that are past their due date
Training Campaigns Past Due Number of active training campaigns with at least one past-due enrolment

Metrics are surfaced within the Assurix platform as part of the MSP's compliance monitoring dashboard.


Prerequisites


Setup Instructions

Step 1: Generate a Reporting API Key in KnowBe4

  1. Log in to KnowBe4 and click your account dropdown in the top right, then go to Account Settings.